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USA: Consumer Financial Protection Bureau (CFPB) issued a circular on Confidentiality Agreements and Employee Whistleblower Protections

  • On 24 July 2024, the Consumer Financial Protection Bureau (CFPB) issued Circular 2024-04, which provides critical guidance on whistleblower protections under Section 1057 of the Consumer Financial Protection Act (CFPA).
  • This circular has significant implications for businesses regarding confidentiality agreements and their potential conflict with federal whistleblower protections.
  • It clarifies that while confidentiality agreements can protect legitimate business interests, they must not infringe on employees' rights to report suspected violations of consumer financial laws.

Many organizations commonly use Confidentiality agreements to protect trade secrets and sensitive information. However, if these agreements are too broadly worded, they can be interpreted as a threat against employees who wish to report illegal activities. This can lead to a chilling effect, where employees feel discouraged from disclosing important information to regulatory bodies.

The CFPB's circular points out that such broadly worded agreements may violate Section 1057 if they are perceived to threaten adverse actions, such as lawsuits or termination, against employees for whistleblowing. This is particularly relevant in internal investigations or potential legal violations, where employees may fear retaliation for cooperating with authorities.

Employers need to review their confidentiality agreements to ensure they do not inadvertently violate whistleblower protections. The circular highlights the potential consequences of failing to comply with Section 1057, including legal and financial risks for businesses. These include penalties, lawsuits, and reputational damage.

To mitigate these risks, businesses should consider the following actions:

  1. Review and Revise Confidentiality Agreements: Ensure that these agreements allow employees to report suspected violations to government authorities without fear of retaliation.
  2. Training and Communication: Educate managers and employees about their rights under whistleblower protection laws and the importance of compliance with federal regulations.
  3. Clear Policies and Procedures: Establish and communicate clear internal policies that support and protect whistleblowers, ensuring they know how to report concerns safely.